About the company:
Join a tech-enabled B2B platform that aims to improve service levels and expand access to new services for over one million sari-sari stores in the Philippines. The company provides infrastructure and tools to transform these stores into comprehensive service hubs for grassroots communities. The platform offers affordable inventory, working capital loans to sari-sari store owners, whilst generating crucial data and insights for manufacturers and distributors

Key Responsibilities:

• Coordinate with Central Hub/MFC Team for all Outbound transactions
• Monitor the efficiency of middle mile truckers
• Perform daily audits product handling and stacking to minimize damage and promote safe handling of product during loading and unloading
• Ensure all orders are dispatched on time
• Evaluate existing middle mile process
• Provide training programs on new processes as needed
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Impose sanctions / disciplinary action for any violations committed by truckers
• Responsible for implementation of all SOPs in daily middle mile operations
• Ensure timely pull out of RTV and Hub to Hub Intra warehouse transfer
• Determine what are the bottlenecks in the process and provide resolutions
• To evaluate staff performance, determines training requirements to ensure that skills & knowledge are enhanced as part of staff development program
• Recommend optimal transport modes, routes or frequency
• Monitor quality, quantity, delivery times, and transport costs
• Identify savings by removing waste or unnecessary steps in the logistics process
• Ensure metrics, reports, and process documentation is available
• Interpret trends and analyze and review data. Provide meaningful logistics data to others in the organization to aid customer service and cost improvements
• Performs other related jobs/duties as may be assigned by the management from time to time

Key Qualifications:

• At least 3-5 years experience in Logistics/Transportation Operations
• Ability to multitask and deal with stressful situations
• Excellent analytical, problem solving, organizational skills and communication skills.
• Knowledgeable in using Microsoft Office, especially Excel, and Google Drive products
• Have strong interpersonal and conflict management skills.
• Is impact-driven and want to make a positive impact to the lives of Sari Sari store owners; ultimately playing a role in bridging the income inequality gap in the Philippines